Once your order has been placed, please allow 2-5 business days for
order processing and shipping. Once your order has been shipped, you will receive a confirmation email with a tracking number to follow your package's progress. All orders are shipped via UPS Ground.
Shipping inside the Continental United States only.
Holiday seasons, large orders and out of stock items may take longer. In addition, please allow up to 7 business days from the day your order has been shipped for UPS Ground Deliveries to be delivered.
Before you return any purchases, please email us from our Contact Us page. Any returns received without proper authorization cannot be accepted.
BlueHouse Bedding has a “Money Back Guarantee” return policy within 30 days from date of receipt by you the customer.
Returned merchandise MUST be in new and unused condition in the original box with all documentation and packing included. "New and unused" means saleable condition, not dirty and not washed. We cannot issue refunds for an item with any indications that it has been used.
A refund will be credited back to your credit card minus any shipping charges. If your order qualified for free shipping and you return it due to any reason other than being defective, we will credit back your purchase minus the shipping charge we incurred.
All items are warranted for 30 days from date of receipt by you the customer. Returnable items, which are defective, will be issued a full credit if not replaced or exchanged.
Customer is responsible for return of defective items per BlueHouse Bedding's return policy. A full refund will be issued for items deemed defective if replacement is not possible. Items under warranty which are claimed to be defective and items for exchange must be issued return instructions by BlueHouse Bedding. Wrinkling of fabrics may be common for most 100% cotton materials. BlueHouse Bedding and its manufacturers can not be responsible for normal wear & tear, abuse, mistreatment, damages due to washing and shredded or worn fabrics in areas of usage.
If you received a damaged or incorrect item or have any questions, please e-mail BlueHouse Bedding and provide your phone number as a second means of contact with you.
Our easy payment method will make your shopping experience effortless and hassle-free.
We understand that many people are uneasy about using their credit card for online purchases. We understand this and value your security as much as you do.
That is why we use Google Checkout exclusively. Google Checkout is a faster, more secure way to buy from stores across the web using a single username and password. Use it once and stop creating new accounts every time you buy.
